Virtual ERs has no affiliation to any insurance company or a pharmaceutical company.
Virtual ERs reserves the right to deny care for potential abuse of services.
Virtual ERs operates in full compliance with state regulations and may not be available in all states.
Video consultations are available 24/7 including all national holidays.
Virtual ERs does not replace your existing primary care provider.
Virtual ERs provides high quality emergency room level telemedicine consultation and will also provide a treatment plan that may include a prescription. Our objective is to fill the needs of a community that requires convenient, fast, inexpensive quality care. It is not our objective to care for all healthcare issues especially a true emergency healthcare event. A true emergency should present to your nearest emergency department or call 911 for an ambulance. The obvious limitations on the physical exam, no ability to do a work up that might include laboratory, X-Ray and CAT scanner, provide obvious limitations in the opportunity to identify disease and pathology. Therefore, it must be understood that Virtual ERs can only provide but a limited clinical encounter with the patient and in no way represents a true emergency room visit. Ideally Virtual ERs patients should have a healthy background and should not have diseases that might predispose to dangerous outcomes. As an example a diabetic hypertensive elderly patient having chest pain should proceed immediately to an emergency room as compared to a healthy non-smoking adolescent with chest pain.
We feel that our model (teleconferencing with Emergency Room staff) is the best telemedicine model to protect against misdiagnosis or misinterpretation of acute (sudden or new) disease presentations and therefore minimize the possibility of a catastrophic outcome. Despite our confidence in our model we still want the patient to understand our limitations.