A real ER,
on your phone.
Talk to a licensed emergency doctor from home via video. Get a prescription sent to your pharmacy, a specialist referral, or a same-day appointment at our physical ER — all in one visit.
How It Works
Three steps to real emergency care from your phone.
Tap "Start a Visit"
Open your phone, tap the button, and tell us what's going on. No downloads, no accounts, no waiting room.
Talk to a Doctor
A licensed emergency medicine doctor reviews your symptoms and connects with you via video — from wherever you are.
Get Treated
Your doctor sends a prescription to your pharmacy, refers you to a specialist, or — if you need hands-on care — schedules you at our physical ER with your records already in hand.
Why Virtual ER
The convenience of telehealth. The credibility of a real emergency room.
Same Team as Bellaire ER
Virtual ER is run by the same physicians who operate the 24/7 emergency room at 5306 Bellaire Blvd. If you need in-person care, you are already in our system.
Emergency Medicine Doctors
You see a doctor trained in emergency medicine — the same specialty you would find in a hospital ER. Not a general practitioner, not a nurse-only triage line.
Available 24/7
Symptoms don't keep business hours. Our team is available around the clock — early morning, late night, weekends, and holidays.
Prescriptions Sent to Your Pharmacy
When medication is needed, your prescription is sent electronically to the pharmacy of your choice — no extra trips.
When to Come In
Telemedicine can handle a lot — but some situations need hands-on care.
Telemedicine is right for
- Cold, flu, and allergy symptoms
- Minor infections and rashes
- Headaches and migraines
- Nausea, vomiting, or diarrhea
- Urinary tract infections
- Medication refills and questions
- Follow-up on a recent ER visit
Come in person for
- Chest pain or difficulty breathing
- Broken bones or severe injuries
- Deep cuts needing stitches
- High fever unresponsive to medication
- Severe abdominal pain
- Any condition needing imaging or labs
If you are experiencing a life-threatening emergency — difficulty breathing, chest pain, uncontrolled bleeding, signs of stroke, or loss of consciousness — call 911 immediately. Do not wait for a telemedicine visit.
Common Questions
What is telemedicine?
Telemedicine is a doctor visit that happens over video on your phone or computer instead of in person. You talk to a real doctor, get a real diagnosis, and receive real prescriptions — you just do it from home.
How does a visit work?
Tap "Start a Visit," describe your symptoms (about 2 minutes), then connect with an emergency medicine doctor via video. Most visits take 10-20 minutes. If you need medication, your prescription is sent to your pharmacy.
Do I need to download an app?
No. Everything runs in your web browser. No app, no account, no downloads. Works on any phone, tablet, or computer.
Do you accept insurance?
We accept many major insurance plans, and self-pay is available. Visit our insurance page for details, or call 1-855-FIND-VER to verify your plan before booking.
What if I need in-person care?
Your doctor will tell you. If you need imaging, labs, or hands-on treatment, we schedule you at our physical ER at 5306 Bellaire Blvd — your records transfer automatically, no repeating your story.
Can I get a prescription?
Yes. If medication is appropriate, your doctor sends the prescription electronically to the pharmacy you choose. Most prescriptions are ready for pickup within the hour.